GUEST COMMENTS-SERVICE

2018
08 Dec / Deanna, USA
Outstanding crew, and puts this dive boat experience above all others we have done! Please don’t change a thing Food and Beverage: all excellent! Special thanks to the chef for always making sure I had a gluten free option for every meal. The food was excellent. Overall unbelievable experience. We will be back in 2021! Thank you for an amazing experience. Extra thanks to Feri’s unbelievable eye sight.
2018
08 Dec / Randy, USA
Excellent boat. First class operation and staffing. Tenders were perfect for sea entry. Sleeping quarters allowed excellent conditions- great bed! The Diving wa excellent. Spectacular sites and daily briefings of each dive, 3 nite dives ! ... exciting and packed with creatures. Can’t be other than “10” in every category and all staff Food and beverage: all evcellent. Each meal was 5 star! When asked for a little extra or special topping- next meal included. Having not dived in 25 years I was more than concerned of my age (68) about safety and adequate training in advance of the dives. Staff and Ron / G made each dive better than the last and except for 2 night dives I made each and every dive.
2018
08 Dec / Sue, USA
The Arenui looked fantastic on the website but nothing could compare with seeing it for the first time and a highlight was to see it with the sails up. As a relatively inexperienced diver it was everything I could have wished for. This was billed as a dive trip of a life time and it totally blew my mind. The  Thoroughly enjoyed getting to know Guillem and Kai; special mentions to Kadek and Mario who are first class . The tender drivers could not have been more helpful. Famy completely made my diving experience the best ever, great sense of humor, professional, enthusiastic and amazing young man. I am going home with a food baby and will be unable to squeeze into my clothes. Simply delicious at every meal and of course the snacks and coffee. From the moment we arrived at Sorong airport to the moment we left the Arenui every possible wish has been anticipated together with a friendly smile. Our trip has exceeded all expectations and I would book to come again in a heart beat. Our fellow guests were tremendous fun and great to share this fabulous experience with. I shall shed quite a few tears on leaving and am highly jealous of the next set of guests. Thank to all the Arenui!
2018
08 Dec / Judy and Jon, USA
The Boat was very clean. Excellent cruise! Most amazing diving we have ever done. Safety always a priority and tenders comfortable and fast. THe staff was amazingly attentive. Our dive master Steve was a lovely guy but needs to be a bit more attentive. After speaking with G and Kai he improved but could still be a bit better. Guillem and Kai are amazing, super friendly and along with Mario and Kadek, we were made and feel like family. Wasn’t quite sure to what to expect as this was our first liveaboard experience. The trip far exceeded our expectations. From service (amazing) to food quality, dive sites and overall friendliness of ALL the staff. Kai and Guillem were super helpful and nice. Tender drivers and dive masters and everyone else made us all feel at home and part of the Arenui family. Thank you for an amazing trip!
2018
08 Dec / Elisabeth and Steve, USA
We loved Famy.  Guillem and Kai were great directors. Mario in particular was charming and we have never felt so attended to, great crew! Food and Beverage: all excellent but quantity great because too much food  So fantastic . We can’t wait to come back!
2018
30 Sep / Britney, USA
This was an amazing experience and by far one of the best trips I have ever had. The crew and staff was amazing. I’m looking forward to coming back and diving with you all again!
2018
30 Sep / Kam, USA
All crew were wonderful. Food and beverage were excellent Thank you for the special attention for birthdays. From the moment we stepped on board, special treatment abounded. Our names were all known to the crew by end of the day.
2018
30 Sep / Thomas, USA
Every crew member was friendly and very helpful. WOW!!!
2018
30 Sep / Lisa, USA
This was everything I hoped it would be! Loved the whole set up. Very well thought out and planned perfectly. The crew/staff was excellent! Thank you for everything
2018
30 Sep / Mike, USA
Amazing trip. Everyone was very helpful for my dad.  Thank yoy, had fun. Food and Beverage: All excellent!
2018
30 Sep / Michael, USA
Dive master excellent at finding – just followed with camera. Found Lembeh sea dragon, Pygmy seahorse, beautiful mantas in clear water
2018
13 Aug / Dana, USA
I just said to my husband that I never been on a vacation completely, utterly stress free with no worries.  Lisa and Guillermo are the Arenui, of course with Luigi as they never miss a thing and absolutely everything runs smoothly (Siska also was wonderful an asset a great help). Not an easy accomplishment they and the staff, front stage and behind the scenes are fantastic!!! Coming back in Mar 2021.
2018
13 Aug / Shelley, USA
All excellent. Loved the coral, but got a little bored with muck sand but this is just my preference. FERY was the best!!! I very much appreciated the special attention he gave us!!! Totally enjoyed kitchen staff and stewards, loved their happy attitudes and smiles. I truly enjoyed myself and for this, you should give great credit to Fery, Lisa and Guillem!!!
2018
13 Aug / Kevin, USA
This was a fantastic trip from the beginnings to end. Prior to the trip Siska was amazing in coordinating details and country logistics.  Cruise Directors did a great job with dive briefings and organizing our dive days, they were super informative, helpful and fun to have leading the trip. The staff were top!! They really went out of their way to assure we had a great time. The entire effort allowed me to truly have a stress free and enjoyable and relaxing vacations, thanks!!! Everybody was extremely helpful and had a sincere desire to please.  Hery was an awesome dive leader, he was great at finding and pointing out things/ sea live of interest.
2018
13 Aug / Heather, USA
Such an amazing team and crew, thanks to everyone for all the attention to detail and a well-planned trip. Cruise Directors do a tremendous job to take care of everyone. Hope to be back with you all soon!!!! And thank you for Brian’s birthday!! First liveaboard and we had an amazing time, now I can honestly consider myself a diver. Loved having the fresh fruit all the time, the options through the day, the celebration treats are a nice morale booster and much appreciated.
2018
13 Aug / Anonymous,
Overall excellent experience!!! We will be back.
2018
13 Aug / Hong, USA
All excellent I would like to say thank you to Ronald Sarante, our lovely dive guide. He is really good to finding critters and help us to lighting for good photos. Wayan is always giving smile and also thanks you to Mario and Kadek.
2018
13 Aug / Calum, USA
Special thank you to awesome dive master Heri. I will be back!
2018
13 Aug / Brian, USA
Excellent cruise!
2018
31 Jul / Ben, USA
Great trip! Lots of fun! Coming again!
2018
31 Jul / Anonymous,
Boat: Above and beyond expectations! Diving: We could tell the whole crew made sure everyone of our dives was the best possible. Crew: Everyone went above and beyond to make the trip amazing. Food: Excellent! Espresso machine!! It was the best to have a great latte every morning!
2018
31 Jul / Anonymous,
All excellent. Loved having a hair dryer and power strip in the rooms. We should have brought warmer wetsuits and more GoPro cameras.
2018
31 Jul / Daniel Kovach, USA
Best liveaboard experience I’ve ever had. We will be back! Boat: Excellent facilities, everything was clean when we got back from the first dive and the air fresheners in the bathrooms were an excellent addition. Diving: Dive sites were incredible. Crew: Excellent. Fun fact: If you listen close, you can hear Ronald laughing underwater. Diving was world class and we got very lucky with the weather. Food: Best liveaboard food in the world! Many thanks to the chefs!!
2018
31 Jul / Alison Kovach, USA
Unbelievable service, always smiling, never unhappy, always good at taking care of us, we are coming back! LOVE  Boat: Everything was amazingly PERFECT. Diving: AMAZING Crew: Very kind, so good at helping, very wonderful. Food: VERY VERY good!!!
2018
31 Jul / Kathryn Gleason, USA
The hawksbill turtle eating the coral next to an octopus and a hungry scorpionfish! It was like watching Animal Planet! The crew was amazing! So helpful, nice and fun! Boat: Gorgeous boat! I loved the attention to details and the information given in the rooms! Diving: Didn’t know I liked macro till this trip and loved it! Crew: all excellent! Divemaster Hery was AWESOME! Food: AMAZING!
2017
07 Apr / Lori Ann, USA
Seeing the abundant reefs and masses of fish in Raja Ampat for the first time is an experience I treasure. Clearly the best dive environment I have ever experienced. Going from that to Mandarin Fish and then muck diving provided an incredible variety of experiences. Can't wait to come back! The design of the boat is beautiful and the crew could not be more helpful. It was so nice to not have to drag my tank and weights around; so nice to have help getting wetsuit on and off.
2017
23 Mar / Shaun & Darlene, USA
Darlene worked on a liveaboard before and she would have loved to work with a crew of this calibre. Boat: georgeous boat, awesome room, exceeded expectations. By far this is the best boat we have ever been on. Diving: best diving I have seen in years. Crew: directors Lisa and G were very friendly and informative. Very well organized, always felt like we were in the best hands. Stewards Anto and Kadek were very attentive. Loved Anto's sense of humor. Divemasters and tender drivers were friendly and fun. They are clearly having a good time and it's infectious. Food: Excellent. great food in massive quantities.
2017
23 Mar / Katie & James, USA
A big shout out to G and Lisa for being amazing cruise directors. Crew: BEST CREW!!! Idy is the greatest divemaster we had the pleasure to dive with. He is attentive, safety orientated and knowledgeable. Anto and Kadek made our dining experience a total joy. Food: Excellent, very yummy! The kitchen staff was wonderful even about little things like no garlic in my vegetables ;)
2017
09 Mar / Diane, USA
Loved the goodie bags passed out. Very classy - and what a wonderful memory to take home (the video). I can't wait to return!! would highly recommend this "gem" of a boat to ALL! Diving: been all over the world and the diving in Raja Ampat is way up on the top of my list! Crew: they are the best of the best. Keep every one of them! Food: five star!
2017
09 Mar / Michelle & Mike, USA
While everything on the boat and everyone make for the prefect trip, I have to say Debbie and Jerry bring an amazing energy to the picture! It is infectious and spreads outward to the crew and guests. It was all extraordinary. Very grateful. Diving: I love diving again! Thank you! Crew: very special crew. Unbelievable service and FUN! Food: extraordinary.