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GUEST COMMENTS-SERVICE

2026
03 Jan / Denise, USA
3rd trip with Arenui. Now getting too old to come back, but will cherish the memories! Don't let this crew go!
2025
19 Dec / Teresa, USA
Thank you dive masters for showing us all the good stuff. Can’t be any better!! Simply amazing!! Thank you for the extra pillows and fresh towels. Wow! Outstanding! Extra thank you’s to the chef and service… Amazing. Go Natty and Alex and Rocky. Fabulous! Amazing! Thank you for all the extras and personalized service. Everyone together, made this experience more than memorable. Thank you. Our 12-day dive trip on the Arenui in Raja Ampat was absolutely exceptional! From start to finish, we were surrounded by graciousness, kindness, and superb service that set this experience apart from any other. The crew was outstanding, professional and incredibly attentive from sun up to sun down. The dive masters and the rest of the crew made sure each dive was memorable. We also enjoyed all the land excursions. Arenui is more than a dive boat… it’s an unforgettable experience defined by world-class hospitality and heart
2025
19 Dec / Angie, USA
Top notch at everything. Will be hard to get on any other vessel. First off this boat is run from the top down w/ tone and professionalism set by Natalia and Alex. They’re incredible!! And the crew makes the hard work look effortless. They make us feel like family or old friends. Honestly, this boat sets a high bar. This crew, its cohesiveness, and leadership set by Alex and Natalia set the bar high and should be an industry standard. This boat feels like family and first class at the same time. I’d come back here trip after trip. Thank you!!!
2025
19 Dec / Unnamed, USA
Rooms are impeccable. Everyone is committed to excellence. We will be back - always the best measure!!
2025
19 Dec / Traci, USA
The boat itself was amazing. Beautiful cabins and plenty of space to relax without feeling crowded. Beautiful dive sites! You can tell that the cruise directors and divemasters know the sites well. So much food! Great selection all during the day. We loved the Soto Ayam! We had two birthdays and the cakes were beautiful and delicious! Natalia and Alex were phenomenal. So invested in their travelers' experiences. All crew was extremely attentive! Our travelers loved this trip. Well worth the long flights. Alex and Natalia have an attention to detail that is second to none. The crew made us feel like good friends. Can't wait to come back!
2025
19 Dec / Karina, USA
We’ve done a lot of diving and Fahmi is the best divemaster we’ve ever encountered. All of the guys were great and boy do they have creature ID down. The guys went above and beyond to cater to my very picky diet and helped me figure out what to eat every day. They are the best of the best. There isn’t a single person on this boat that does not go above and beyond. We cannot express how truly wonderful they all are. Alex and Nat are wonderful and you should do everything in your power to keep them as long as possible. Arenui crew is the best of the best! Thank you guys for everything!
2025
19 Dec / Unnamed, USA
I am so happy and so sad to leave. Thank you from the bottom of my heart! Natty and Alex have become dear friends! They are the spirit of this boat after Komodo and Raja - they are parts of my core life memories. And Fahmi too! He is amazing!!
2025
19 Dec / Damon, USA
The boat is the best! The diving was truly mind-blowing. Best service ever, awesome!
2025
19 Dec / Karen, USA
Love the boat and detail. Best liveaboard food I’ve had and best diving I’ve had in years. Comparable to what I saw 20 yrs ago in Borneo! Couldn’t ask for a better crew. Fantastic trip! Entire staff were so friendly and helpful. Pretty much the only liveaboard I’ll travel on if the destination is available, thanks for a wonderful trip!!
2025
19 Dec / Victoria, USA
All food was so amazing. Both the crew and diving were all great. 2nd time on this boat both times have been amazing and always recommend to all my dive friends
2025
06 Dec / Neal, USA
Tizann was excellent!
2025
06 Dec / Heather, USA
Everything was amazing and we had high expectations. Natty and Alex went above and beyond to hunt down a camera bag that got stuck in Jakarta and somehow arranged for it to appear from another boat. Way above expectation. This is a great crew and well run ship - thanks 5 stars. Best food we have ever had. We aren't sure how the chefs did it
2025
06 Dec / Todd, USA
Love the diving! Very easy getting on and off the tenders. Love the various "hang out" spaces on the boat. Love the A/C throughout the boat as well. All personnel were professional, courteous, friendly, fun and very helpful. Dive guides Tien, Fami and Jacky were awesome and great guides. Nat and Alex were fantastic!! Chef Mario and team were amazing! The best food on any liveaboard! Thank you! Again - the food was amazing!! Thanks Mario!
2025
10 Nov / Ric, USA
The diving was fantastic! Loved the marine bio lectures and Dino's stories. Mario and crew are outstanding! Natty and Alex are incredible! Everyone was extremely thoughtful and caring. Above and beyond expectations
2025
10 Nov / Reed, USA
Best vacation and best diving ever!
2025
10 Nov / Charlotte, USA
A winning combination, great crew, great service, great boat, great Indonesian diving, great food, great value for the money. Love Dino's stories! All did a tremendous job for this 3 week trip! One of the best trips I have been on! Kudos to the entire crew!! Very nice crew! All great fun
2025
17 Oct / Lisa, USA
Excellent trip and experience! Loved the boat, service and food. The variety and flavors and freshness of food att! Service all wonderful. My first liveaboard and now think spoiled Loved experiencing Indonesia and getting more confident diving. Natty is amazing! Keep Alex and Natty on as long as possible!
2025
17 Oct / Nadja, GERMAN / USA
Of all the liveaboards I've done, this was hands down the most amazing. I am looking forward to coming back. The Forgotten Islands were spectacular. May they "remain forgotten" for a while longer. An unspoiled paradise. Top notch dive experience and the crew is the best!
2025
17 Oct / Laura, USA
Thank you for such a memorable trip. Your attention to detail was unparalleled. Quite the laid back luxury that I wish I could enjoy for longer. Looking forward to being back in a couple of years.Great boat. Keep maintaining it.All great not a single meal we didn't like andandand.The whole team very friendly and always here to help in any way... we loved them!
2025
17 Oct / John, USA
Areef was so kind and willing to help in any way. All the server staff was great. Tian went out of his way to repair my BCD and a fellow diver's fin. Tian was exceptional! It seemed everyone on the crew was always willing to help and so welcoming. Food was always excellent!
2025
08 Oct / Unnamed, USA
Really appreciated all the fantastic and creative vegan options — Chef Mario and team were great and always made sure I had appetizing options or versions of the main meal. Best meals by far of any liveaboard I've been on. SA staff all around — everyone was fantastic and courteous. Really enjoyed our dives with Tian — he found us so many great macro creatures we would have otherwise missed. Loved that there was a good mix of dive types and sites. The first days were some of my favorite in Flores and Alor for macro, and the Forgotten Islands brought beautiful reefs and walls. Serving staff attendants were amazing
2025
08 Oct / Jason, USA
Staff and cruise directors were great.Good vegan options.Loved that we received a USB with photos from the trip. Tian was an excellent guide and did a great job finding macro critters for me to photograph. So much good food — liked the flexibility for different dietary restrictions and the option to get half-and-half on the main course or only a half portion. Enjoyed crew joining us during the last dinner and playing music
2025
08 Oct / Nancy & Fred, USA
Shower room — very roomy, with good hand holds for rocking boat. Desserts are better than 5-star and 3-star hotels and restaurants. Pasta was excellent. The staff is exemplary — very service oriented and very professional. The skiff crew are amazing and attentive. They were always looking for critters to find and were successful. Treat your staff well — they are very cohesive, which makes for a smooth operation
2025
26 Sep / Laurel, USA
The entire boat is fantastic. The food is even better than the last trip. This crew is one of the best I have been with! The diving is fantastic! Joma did a great job for us when Maumere airport closed due to a volcano — the boat was rerouted to Hbj to get us to our flights. Thank you all for making it work!
2025
26 Sep / Christy, USA
Everyone was a real pleasure to be with on the boat. Thank you for a wonderful trip. It was exploratory, which is what we were looking for. Joma was a great cruise director. He worked with us to ensure everything went smoothly. The captain was also very flexible
2025
26 Sep / Unnamed, USA
The pillows and bedding are so comfortable! Really appreciated the dive masters’ flexibility and willingness to let us do our dive plan. Really appreciated the crew’s flexibility on our needs and objectives! This is our second trip, and as before, this one was great!
2025
26 Sep / Unnamed, USA
Overall fantastic trip. Really impressed with customer focus related to volcano impact. Crew are amazing. None of the improvement ideas would impact us rebooking and or recommending this company
2025
26 Sep / Marta, USA
This was our second trip and even better than the first. Especially great since we were with our Reef buddies!
2025
26 Sep / Janet, USA
Great ship and crew. Thanks! Aki (tender driver) was great. Christian (dive guide) should be hired permanently!Love the facilities.Food is absolutely amazing!The entire crew is so great!It was all exploratory diving so a big risk!! Mostly great!
2025
10 Sep / Bobby, British
Ship shape everywhere. Meeting King Neptune was truly an honor! Great job on these — satisfaction guaranteed every time. Tian took really good care of our group. He was patient, courteous, and always went the extra mile. I had only positive interactions with all of the crew. Thank you to everyone!
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